Terms of Service

Last updated: October 14, 2026

These Terms of Service govern your use of the website located at https://www.profitcalc.io/ and any related apps, dashboards, or services provided by Profit Calc* (collectively, the “Service”).

By accessing or using the Service, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree, you are prohibited from using or accessing the Service.

We may update these Terms at our discretion. When we make changes, we will update the date above. By continuing to use the Service after changes take effect, you agree to the updated Terms. Continued use does not replace any separate consent required for a new use of Google API data.

*“Profit Calc,” “we,” “us,” or “our” means 3314396 Nova Scotia Limited, a limited liability company.

1. Acceptable Use

By using this website and our services (“Service”), you warrant on behalf of yourself, your users, and any parties you represent that you will not:

  • modify, copy, prepare derivative works of, decompile, or reverse engineer any materials or software on the Service;
  • remove copyright or other proprietary notices from materials or software on the Service;
  • transfer materials to another person or “mirror” the materials on any other server;
  • knowingly or negligently use the Service in a way that abuses or disrupts our networks or other services;
  • transmit or publish harassing, obscene, fraudulent, or unlawful content;
  • use the Service in violation of applicable laws or regulations;
  • send unauthorized advertising or spam;
  • harvest, collect, or gather user data without consent; or
  • use the Service in a way that may infringe privacy, intellectual property, or other rights of third parties.

2. Intellectual Property

The Service, including all intellectual property, is owned by or licensed to Profit Calc and protected by applicable copyright and trademark law. You may download one copy of materials for personal, non-commercial, transitory use. This license will automatically terminate if you violate these Terms, and we may revoke it at any time.

3. Subscriptions, Pricing & Taxes

  • Auto-Renewals: Paid plans renew automatically at the stated cadence (e.g., monthly or annual) unless you cancel as described below. You authorize recurring charges for subscription fees and applicable taxes.
  • Pricing Changes: We may change fees prospectively with notice as required by law. If you do not agree, cancel before the change takes effect.
  • Taxes: All fees are exclusive of applicable taxes. Where we are required to collect taxes, we may charge them to your payment method.

4. Cancellations & Refunds

  • How to Cancel: Shopify merchants must uninstall the Profit Calc app from their Shopify store to stop future billing. Please export any data you need before uninstalling.
  • Effective Date: Cancellation takes effect at the end of your current billing period; access continues until then.
  • Refunds: Refunds for subscription fees will only be granted for the most recent charge made within the last 30 days. To qualify for a refund, you must request it within 30 days from the date of the most recent charge. All other refunds for subscription fees are non-refundable, except where required by law. No credits or refunds will be issued for partial months, unused time, or downgrades.

5. Your Responsibilities

You are responsible for proper configuration of your account, integrations, and data sources. The Service relies on Shopify and other third-party platforms. Profit Calc is not liable for errors, discrepancies, outages, or issues caused by misconfiguration, third-party changes, data quality, or external systems beyond our control. You shall use the Service in accordance with the these Terms and the methods, processes, guidelines and procedures as directed, recommended or advised by us from time and as set forth in the help documentation .  Failure to observe and comply with your responsibilities and obligations herein may result in the termination of Services at our sole discretion.

Google Analytics Authorization and Setup

The Google Analytics 4 integration is optional. You must have authority to grant access to the Google account and Analytics property you connect. Reports use ecommerce activity recorded in the selected property, including activity from other storefronts if that property is shared. You are responsible for selecting the appropriate property and ensuring that the necessary ecommerce tracking and any required visitor consent are configured. Connecting Profit Calc reads existing Analytics data; it does not install tracking or recover events that were never collected. Reporting requires an active connection and sufficient property permissions.

The integration requests https://www.googleapis.com/auth/analytics.readonly to discover accessible properties and retrieve reports. Offline access enables token refresh when you use the integration. It does not authorize Profit Calc to edit your Analytics property. You are responsible for the handling and sharing of CSV files you export from the Service.

6. Accuracy of Materials

The materials on our website are provided for general information only and may not be comprehensive or accurate. Profit Calc makes no representations or warranties regarding their reliability or suitability.

Google Analytics Report Interpretation

Product Conversion reports depend on your existing GA4 ecommerce events, the selected property's timezone and currency, and Google's processing and reporting rules. Consent choices, blockers, tagging, tracked refunds, processing delays, sampling, privacy thresholds, and metric restrictions can affect results. Recent results may change. Item counts represent quantities, while cart-to-view and purchase-to-view rates use Google's user-based definitions and do not represent an ordered checkout-abandonment funnel. Product and variant matching depends on recorded item IDs and may be unavailable or ambiguous.

GA4 item revenue is tracked Analytics revenue, not Shopify accounting revenue or Profit Calc profit. Analytics reports may differ from Shopify order totals and should be interpreted alongside your store's financial records. CSV exports are subject to report-size limits.

7. Links to Other Sites

Links to third-party websites do not imply endorsement or approval by Profit Calc. We are not responsible for their content, availability, or practices. Use of any linked site is at your own risk.

8. Service Changes & Third-Party Services

We may add, change, or discontinue features at any time. Beta or experimental features are provided “as is” and may be withdrawn at any time.
The Service may integrate with third-party services (including Shopify). Profit Calc is not responsible for these services, their availability, or their terms and privacy practices.

Merchant Data Storage and Processing Locations

We use MongoDB for database storage and Render for application hosting. Merchant data may be stored or processed in North America, including Canada and the United States. Storage and processing locations depend on the regions configured for each service.

Backups, recovery copies, logs, and data handled by other service providers may be stored or processed in different locations, including outside North America, depending on the applicable service and configuration. We do not guarantee that all merchant data remains exclusively in North America. Our handling of personal information, including international transfers, is described in our Privacy Policy.

Google API Data and Connection Controls

Our access to and handling of Google API data is governed by the Google API Data: Limited Use and Sharing section of our Privacy Policy and the Google API Services User Data Policy, including its Limited Use requirements. Those restrictions take precedence over any conflicting provision in these Terms concerning Google API data. Acceptance of these Terms does not grant access to your Google account; you authorize that access through Google's consent flow.

You may disconnect Analytics in Profit Calc to remove the store's saved credentials and property selection and disable reporting through that connection. Temporary results expire as described in the Privacy Policy. Local disconnect does not revoke Google's permission; you may separately revoke it in your Google Account connections. Disconnecting Analytics does not cancel your Profit Calc subscription. Analytics is managed separately from the Google Ads integration.

Google API access may be interrupted by revoked permissions, account restrictions, API quotas, outages, or changes made by Google. Reauthorization may be required to restore reporting.

9. Disclaimers

The Service is provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, title, quiet enjoyment, and any arising from usage or trade. We do not guarantee uninterrupted or error-free Service or that defects will be corrected.

10. Limitation of Liability

To the maximum extent permitted by law, Profit Calc shall not be liable for indirect, incidental, special, or consequential losses, including lost profits, revenue, goodwill, data, or business interruption, even if advised of the possibility of such damages.
Our total liability for any claim related to the Service is limited to the total subscription fees you paid to Profit Calc in the six (6) months immediately preceding the claim.

11. Indemnification

You agree to defend, indemnify, and hold harmless Profit Calc, its affiliates, officers, directors, employees, and agents from all third-party claims, damages, liabilities, costs, and expenses (including legal fees) arising out of or related to your use of the Service, your configuration, data, integrations, or your violation of these Terms or any law.

12. Suspension & Termination

We may suspend or terminate your access without notice if necessary for legal, technical, or security reasons, or if you breach these Terms. You may terminate at any time by uninstalling the app. Upon termination, your right to use the Service ceases immediately.

13. Severability

If any part of these Terms is found invalid or unenforceable, the remainder will remain in effect.

14. Governing Law & Venue

These Terms are governed exclusively by the laws of Nova Scotia and Canada. You agree to submit to the exclusive jurisdiction of the courts located in Nova Scotia Canada.

15. Entire Agreement & Other Provisions

These Terms, along with our Privacy Policy (incorporated by reference), constitute the entire agreement between you and Profit Calc. We may assign these Terms. No waiver is implied by delay or omission. We are not liable for delays or failures due to events beyond our control, including internet outages, regulatory changes, or force majeure events.

Contact

Profit Calc
Support: Use the email listed on our Shopify app listing page or the chat bubble in Profit Calc.
Website: https://www.profitcalc.io/

Colorlib http://colorlib.com/ is the original author of this dashboard template. Licensed under the MIT license.